This Terms and Conditions apply to all visitors and users of coilcraft.shop (hereinafter referred to as “this website”). By using the services of this website, browsing pages, or making purchases, you indicate that you have read, understood, and agreed to all the contents of these Terms and Conditions.
- Service Description
This website primarily provides online display and sales services for living room furniture and related home furnishing products. All product information, images, and descriptions are kept as accurate as possible, but slight differences may exist due to shooting light, display devices, or batch updates. The actual product received shall prevail.
- User Conduct Guidelines
Users must comply with relevant laws and regulations when using this website and must not engage in the following behaviors:
Submitting false orders or malicious refund requests
Using system vulnerabilities or technical means to interfere with the normal operation of the website
Publishing or disseminating illegal, fraudulent, or inappropriate information
Infringing upon the legitimate rights and interests of others
If any violation is discovered, we reserve the right to suspend or terminate the relevant services.
- Orders and Transactions
All orders are considered valid only after system confirmation.
We reserve the right to cancel orders under special circumstances (such as inventory discrepancies or system errors).
Product prices and inventory may be updated at any time; the information at the time of ordering shall prevail.
Once an order enters the processing flow, it may not be possible to change or cancel it.
- Shipping and Fulfillment
Orders will be processed and delivered according to the process shown on the website. Specific delivery times may vary due to logistics conditions, regional differences, or force majeure. We will do our best to ensure that shipments are completed according to the normal process.
- Refunds and Dispute Resolution
For refunds or after-sales issues, we will review and process them based on the actual situation. Users need to provide necessary order information and supporting documents so that we can process related requests quickly.
- Limitation of Liability
To the extent permitted by law, this website shall not be liable for the following:
Service interruptions or delays caused by force majeure
Delivery problems caused by logistics companies
Losses caused by user error
Technical failures beyond the direct control of this website
- Terms Modification
We reserve the right to update these Terms at any time according to operational needs or legal requirements. Updates will take effect immediately upon publication on this page. Continued use of this website constitutes acceptance of the updated terms.
- Special Notes
During the current operational adjustment phase, due to continuous losses, merchants have decided to clear out inventory at a loss. Therefore, some service processes and operational methods may be optimized and adjusted. However, all terms will remain based on the core principles of protecting users’ basic rights and ensuring fair transactions.
If you do not agree to any content in these Terms, please stop using the services of this website.